Job description:

The Care Management Services Director is responsible for the strategic planning, organization, and management of patient care facilitation and transitions within a hospital setting. The role oversees case management, social work, utilization management, and post-acute services coordination to ensure optimal patient flow and quality care.

Key Responsibilities

• Develop, implement, and oversee hospital-wide case management programs to enhance patient transitions, care coordination, and overall patient flow.
• Lead and manage a multidisciplinary team, ensuring alignment with hospital-wide patient experience goals.
• Improve case management processes, ensuring compliance with regulatory requirements and best practices.
• Optimize resource utilization through effective discharge planning, utilization review, and post-acute care coordination.
• Collaborate with physicians, nurses, and healthcare providers to streamline care transitions and minimize patient readmissions.
• Drive key performance metrics, focusing on patient outcomes, cost management, and operational efficiency.
• Ensure strong financial stewardship by implementing cost-effective patient management strategies.
• Maintain and promote effective communication channels between leadership, clinical staff, and external stakeholders.

Qualifications:

Must-Haves:

• Current RN License (or eligibility to obtain).
• 5+ years of case management experience in a hospital or healthcare setting.
• Strong communication and customer relations skills.

Nice-To-Haves:

• Masters Degree in Healthcare Administration, Nursing, or related field.
• 3-5 years in a supervisory or leadership role.
• Formal training in case management best practices.

Why is This a Great Opportunity:

• Impact patient care directly by improving hospital case management strategies.
• Work in a leadership role, collaborating with executive leadership to drive case management innovations.
• Competitive compensation and benefits, including strong healthcare coverage and professional development opportunities.
• Opportunity to implement high-impact programs in patient care and post-acute service coordination.